Returns & Refunds

Request a return

Please contact [email protected] with your order number and the items you would like to return. Tell us what happened; if an item arrived damaged or incorrect, photos can help us review it. You can also reach us through the contact methods shown in the site footer.

How requests are handled

We review return requests individually and confirm the available options, return instructions, any return shipping arrangements, and any refund before you send goods back. Please do not send a parcel without receiving return instructions from our team.

Refunds and your rights

If a refund is agreed, we will confirm the amount and how it will be sent based on the original payment method and the circumstances of the order. This page does not limit any rights you have under applicable law.